to Be a Good Boss
- Realize that management succeeds via the efforts of the workers.
- Delegate responsibility and then trust your people.
- Know your employees to know your strength.
- Clone yourself - many times.
- Empower your staff to make critical decisions, and don't second-guess them.
- Create a clear chain of command.
- Help them learn to work out issues without your intervention.
- Deal with any problems quickly and directly.
- Tell your staff how much you appreciate them - in front of customers if possible.
- Show your appreciation by doing things for them.
- Share your goals with your employees.
