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Top 7 Tips to Build a Customer Loyalty Program

pic via economist 
  1. Speak the name of the customer or potential customer
  2. Send a handwritten thank you note
  3. Use customer loyalty surveys
  4. Assess the attitudes of your employees
  5. Evaluate your company policies and procedures
  6. Establish a process to stay in contact
  7. Demonstrate the values or non-negotiable behaviors as defined within your strategic plan

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