1. Listen-really listen-to one person for one day.
2. Create a receptive listening environment.
3. Don't talk when I'm interrupting.
4. Don't overdo it.
5. Practice mind-mapping.
6. Be alert to your body language.
7. Abstain from judging.
8. Listen with empathy.
9. Be sensitive to emotional deaf spots.
10. Create and use an active-listening attitude.
via alessandra