Have ready

• pen and paper, a calculator
• the job ad and the resume and cover letter which you sent in response to the ad.
• a list of your accomplishments which relate to the job you are discussing.
• research you have done on the company.
• a short list of questions about the job.
• your calendar.

The Techniques of a Pro

• Smile - it comes through in your voice.
• Speak directly into the phone.
• Don't smoke, chew gum, eat or drink anything. It all telegraphs to your listener.
• Stand up. 
• Avoid ah, er, hum. 

For a winning performance

• Confirm the caller's name and company.
• Be aware that the caller can't see you - can't see your hand gestures, can't see you taking notes.
• Pace the call.
• Do use the technique of repeating or re-phrasing questions.
• Avoid the simple yes or no; add selling points at every opportunity.
• If you need time to think, say so - as in radio, silence during a telephone conversation is dead air time.
• Compensation issues come at the end of the interviewing cycle, never at the telephone stage.

via worktree