#1: Start small
#2: Speak your customers’ language
#3: Consider future platforms
#4: Share plans with suppliers
#5: Anticipate nonlinear cost ratios
#6: Plan for occasional workload reductions
#7: Prepare for the turnover of personnel
#8: Strive to continually improve the process
#9: Institute a formal capacity-planning program
#10: Market the lesser-known benefits of capacity planning