Top Hacks to improve your communication skills

In the course of your work, you may sometimes need to explain technical concepts to your customers. Having them understand you is important not only for technical reasons, but also to ensure customer satisfaction. The ability to explain and get things clearly and effectively can help you in your career, as well.

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More Tips to Improve Your Communication Skills

wuha wuha - 19 months ago

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Top 10 Ways to Improve Your Communication Skills

wuha wuha - 19 months ago

1) Listen without judgment. The key to good communication is listening well. Save your judging for later after you have heard and understood what was said.

2) Listen with the willingness to be swayed to the other person's opinion. No obligation to actually being swayed, but stay open to the option.

3) Listen without thinking about what you will say next. Take time before you respond.

4) Do not be invested in being right. Being right is not the point. If you must be right, you are not able to listen nor communicate because you have set up a barrier already. If you are always right that means the other person is always wrong. That cannot be true.

5) If your mind wanders, ask for repetition. We all are subject to distraction. Try to stay focused.

6) In all cases repeat back what you heard and ask if it is correct.

7) Listen to yourself. Find quiet moments and pay attention to what you are hearing from yourself. Does your body tighten up about certain issues. Body language is not something to read only in other people.

8) Say it honestly, but with consideration for the listener's feelings. Be polite, respectful and sincere.

9) Understand and acknowledge that most things are not black or white, but somewhere in a gray area. Get comfortable with gray.

10) Have integrity and build trust. Don't say what you don't mean. Don't promise what you won't or can't fulfill. Follow through with any committments you make.

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10 ways to explain things more effectively

wuha wuha - 19 months ago

#1: Keep in mind others’ point of view

#2: Listen and respond to questions

#3: Avoid talking over people’s head

#4: Avoid talking down to people

#5: Ask questions to determine people’s understanding

#6: Focus on benefits, not features

#7: Use analogies to make concepts clearer

#8: Compare new concepts to familiar ones

#9: Use the concepts of subsets and supersets

#10: Confirm that your explanation makes sense

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8 Tips from the Last 2500 Years to Improve Social Skills

wuha wuha - 19 months ago

1. Listen

2. Actually be interested in the other person

3. Don’t listen too much to criticism

4. Don’t babble on and on.

5. Treat others as you would like them to treat you.

6. Keep a positive attitude.

7. Use silence.

8. Communicate with more than your words

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