1. Have a communication plan in place and ready to go
2. Direct communication with your customers is the number one concern
3. Be prepared to communicate over multiple channels.
4. Over-communicating is better than under-communicating
5. Expect the failure to become public
6. Humor probably isn’t the right call
7. Don’t underestimate the communication necessary after the failure is resolved

Via blogs.zdnet.com

I don’t know the key to success, but the key to failure is trying to please everybody.
Bill Cosby 

1. Identify your strengths to know your audience

2. Recognize your personal characteristics to know your audience

3. Accept that you can’t please everybody

4. State your position in a way that is not ambiguous

5. Keep an open mind

6. Be polite but firm to your opposition

7. Let the rejection go from your mind

Via lifeoptimizer.

1. Rise up and don’t regret; you have spent your time wisely

2. Understand that failure is there to bring you wisdom

3. Learn as much as possible from the failure

4. Don’t give up; maybe you are only one step away from success

5. Maintain your enthusiasm

6. Keep dreaming big dreams

7. Keep your confidence in yourself

Via lifeoptimizer