#1: Start small

#2: Speak your customers’ language

#3: Consider future platforms

#4: Share plans with suppliers

#5: Anticipate nonlinear cost ratios

#6: Plan for occasional workload reductions

#7: Prepare for the turnover of personnel

#8: Strive to continually improve the process

#9: Institute a formal capacity-planning program

#10: Market the lesser-known benefits of capacity planning

1. A sound ethical compass.

2. The ability to take unpleasant decisions.

3. Clarity and focus

4. Ambition.

5. Effective communications skills

6. The ability to judge people

7. A knack for developing talent

8. Emotional self-confidence.

9. Adaptability

10. Charm

via cfo.com