1.Use e-mail as one channel of communication, but not your only one. 

2.Keep it short and sweet and don't allow e-mail threads longer than a football field. 

3.De-code your messages as much as possible. 

4.Encourage people to respond with questions. 

5.Save your wrath for face-to-face meetings. 

6.Likewise, inject humor, but keep emoticons, smiley faces and joke mails to a minimum. 

7.Consider setting a 5-minute buffer between when you send and when it goes out. 

8.Work in time each day to answer your e-mails, or get help. 

9.If you can't write e-mails effectively, get some training.

via spaces.live 

• Crab #1: Discretion is the greater part of replying
• Crab #2: Stop yelling at me
• Crab #3: Save the stationery for snail mail
• Crab #4: This is not a chain letter
• Crab #5: Too many forwards is one step backward
• Crab #6: Don’t be a cyber-coward
• Crab #7: I love you but not your 500 KB image file
• Crab #8: The subject “Re: ” means nothing to me
• Crab #9: Plain text and HTML are not buddies