• Stay focused
• Detect emotions
• Ask questions
• Don’t interrupt
• Don’t pre-empt
• Recap key facts
• Pen and paper at the ready
• Say it again
• Watch the stereotypes
• Be aware of the barriers to listening

1. Focus on the speaker and let them know you are listening by giving verbal cues.
2. Make eye contact, look at the person you are speaking to or who is speaking to you. 
3. Avoid interrupting. 
4. Ask questions and try to see the other person's point-of-view. 
5. Acknowledge the other person's feelings.
6. Be patient when you don't understand.
7. Express your point-of-view and make a conscious choice about your response.

1. Listen-really listen-to one person for one day. 

2. Create a receptive listening environment.

3. Don't talk when I'm interrupting.

4. Don't overdo it.

5. Practice mind-mapping.

6. Be alert to your body language.

7. Abstain from judging.

8. Listen with empathy. 

9. Be sensitive to emotional deaf spots. 

10. Create and use an active-listening attitude. 

via alessandra 

1. Interrupting the speaker.
2. Not looking at the speaker.
3. Rushing the speaker and making him feel that he’s wasting the listener’s time.
4. Showing interest in something other than the conversation.
5. Getting ahead of the speaker and finishing her thoughts.
6. Not responding to the speaker’s requests.
7. Saying, “Yes, but . . .,” as if the listener has made up his mind.
8. Topping the speaker’s story with “That reminds me. . .” or “That’s nothing, let me tell you about. . .”
9. Forgetting what was talked about previously.
10. Asking too many questions about details.