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Why is it an otherwise successful person gets up to speak and puts the audience to sleep? They fail to recognize giving a speech is a learned skill that needs practise and feedback to More...

Better communication skills start with the right choice of communications media. Good intentions are sometimes lost in misunderstanding that could have been avoided with honest, face to face discussion. Yet face to face is not always practical. How More...

Many people like to follow others leads before making a decision to do something and businesses, schools, advertisers, and bloggers are using it to their advantage.  Many of us are oblivious to the effects of social More...

I’ve got a bee in my bonnet about the way some people are abusing their e-mail privileges. And from the sound of your letters, I’m not alone. Let’s tackle some of the bigger issues and see if we can’t make this a kinder, gentler More...

Talking is such a natural act we tend to take it for granted. But when you think about it, this life skill is crucial to the development and maintenance of strong and healthy relationships. Our talking habits can also be very revealing of our More...

People who find trouble with everything tend to be idiots. Do something smart to handle More...

The best thing to do to avoid such sickening retribution is to be an exemplary customer by following these guidelines on restaurant More...