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I’ve got a bee in my bonnet about the way some people are abusing their e-mail privileges. And from the sound of your letters, I’m not alone. Let’s tackle some of the bigger issues and see if we can’t make this a kinder, gentler More...

Just when you’re used to a comfortable routine, along comes a new boss with new ideas and new ways of working and it’s all change. How do you make sure that you’re exactly the sort of candidate he or she would have hired in the first More...

People who find trouble with everything tend to be idiots. Do something smart to handle More...

Many people like to follow others leads before making a decision to do something and businesses, schools, advertisers, and bloggers are using it to their advantage.  Many of us are oblivious to the effects of social More...

Creating a solid working relationship with a difficult supervisor is possible but not necessarily easy.Trying to write a definitive blog post about how to handle a tough boss is a difficult task. A lot of big books have been published on this topic More...

The best thing to do to avoid such sickening retribution is to be an exemplary customer by following these guidelines on restaurant More...

Better communication skills start with the right choice of communications media. Good intentions are sometimes lost in misunderstanding that could have been avoided with honest, face to face discussion. Yet face to face is not always practical. How More...

Friendship, like any other relationships, has its ups and downs. At one point or another, friends would have to experience some troubling times that would challenge the strength of their More...

Why is it an otherwise successful person gets up to speak and puts the audience to sleep? They fail to recognize giving a speech is a learned skill that needs practise and feedback to More...

Talking is such a natural act we tend to take it for granted. But when you think about it, this life skill is crucial to the development and maintenance of strong and healthy relationships. Our talking habits can also be very revealing of our More...

Most of us have room for improvement in our listening techniques. I encourage you to practice the methods I've just described in your very next conversation. Like anything new, they won't feel natural until you've used them a lot. But do so, and More...

If you’re going to successfully lead your team members through these rocky times, you need to listen to their ideas and understand what they’re dealing with– and that requires a dedicated effort on your part. These strategies will help you More...