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 E-mail etiquette asks you to put your reader's needs first, especially when you want the other person to do something (review a submission, extend a deadline, waive a fee) for More...

Today’s business world is almost entirely information-driven. Whether you run a small business or occupy a small corner of the org-chart at a massive multinational corporation, chances are that the bulk of your job consists of communicating with More...

If you've been publishing for a while, your newsletter content mix may be static. Maybe each issue includes the same tired content: one press release, one Top Ten Tips article, and one News From Headquarters feature. Or maybe your newsletter is More...

An excuse letter is typically required when you need to explain a past or future absence at some institution, usually in school or college. Absences from your place of employment generally do not warrant excuse letters, most HR policies will provide More...