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Friends are one of the most important parts of our lives. During your lifetime, friends come and go. Losing a friend is emotionally draining and very frustrating, however there are ways you can More...

Making small talk with people you don't know well, such as your boss or a blind date, can be nerve-wracking especially if you want to make a good More...

We all meet ‘difficult’ people. ‘Difficult’ is a subjective term, of course: very few people are considered to be ‘difficult’ by everyone. But from our perspective, we will seem to connect well with some people and less well with others. More...

There is no denying the importance of making a good first impression. There are simply too many clichés decrying just how critical it is in developing positive relationships. Regardless of the relationship – personal or professional – getting More...

Social anxiety is more than just shyness. Just thinking about meeting or mingling with others can cause a pounding heart, shaky voice, rapid breathing, sweating, blushing, an upset stomach… It’s no wonder it sometimes feels easier to avoid More...

Could your relationship use some zing? With packed schedules and little time for ourselves, let alone our partners, it is all too easy to let romance More...

Do you wish you were more confident, more sexy or more charming? It's not as hard as you think! Just relax and follow these simple steps and you will be on your way to being that entrancing woman that men can't get enough More...

Many organizations spend plenty of time and money on their employees to excel in communication, exclusively those organizations which are DCR (Direct Customer Relation). As it is established fact that telecom (Telecommunication) is sole of any sort More...

If your manager pushes you too far, it might be tempting to channel Conan O’Brien. But before you go too far, check out this alternative More...

In 2010, customer service makes a big comeback. It becomes the new marketing. Forget about paying lip service to offering “great customer service”. Let go all of those “the customer is always right” myths. It’s time to offer outstanding More...

A bully at your work is difficult for you to face. He is demanding you do part of his job without pay or credit. How do you handle More...

There are so many different skills that have to be mastered when you start and run a business, that it can be quite More...